Methods in Design Research & Practice jasmine

Project Schedule

Project Schedule

1st Semester:

Research – It will be an ongoing task throughout the project. As there are a lot of

existing service which is providing all over the world, in the first stage of

researching, the range will be more wider that cover most of the electronic

device rental service.

Writing – Start writing the first proposal that will be going to achieve, which is

laptop rental service.

Data Collection – Set some questionnaire for the target market to find out what’s

important to them. Collect the questionnaire which have distribute in the

previous stage, and work out the analysis.

Drawing – As there are a target market have been set, scenarios and persona

have to be develop. According to the above, storyboard have to be draw.

Throughout the process of drawing, try finding out bit and pieces that have left

and start to join them up.

1st Interview – As I have planed how the service work, but it is still in a beginning

stage. It is necessary to talk with some expert and existing service provider, so as

to refine my own proposal.

Material Collection ‐ As the project needed a few existing laptop models, the

connection between the University and the suppliers have to be building up

through e‐mail, discussion to work out the best way.

Phase 1 (Validation)– Get the Service started. First of all, description and

Validation of the Service providing across the University. Set the Commences and

Concluded date. As it is a description process, it will including workshop for the

service user.

Phase 1 (Performance Evaluation) – Finding out the service performance

through the overall structure. Analyses how effective and efficient is the current

approach. Finding out the key opportunities for improvement.

Writing – Refine the proposal and develop the infrastructures, human resources,

planning, service, process and procedures.

2nd Interview ‐ Conduct an analysis through interview with the service user. And

back to the existing service provider for comment, finding out the key point of

refining the service model.

Phase 2 (Design) – Design of a new laptop service model, which included

according 2nd Interview’s comment, checking the key problem to refine.

Writing – Refine once again after the conducting the comment from the expert.

Drawing – Base on the 1st storyboard, editing it after all the refinement.

2nd Semester:

Phase 3(Validation): Get the service started in the beginning of the semester. The

description and Validation of the Service providing across the University. Set the

Commences and Concluded date. As it is a description process, it will including

workshop for the service user.

Phase 3 (Performance Evaluation) – Finding out the service performance

through the overall structure. Analyses how effective and efficient is the current

approach. Finding out the key opportunities for improvement.

Final Analysis – Collecting data through the service user experience, finding out

their needs, and ask if the improvement that have been make in the 2nd phase is

work well or not.

Final Interview – Discussing with the expert and existing service provider once

again to work out all the best decision could be make

Final Writing – After the whole year, conduct a proposal for the University,

finding out could it be apply the service. It hopefully could apply it, maybe start

off with a small scale, keep on refine, and expand to a large scale of service

supplier within the University.

Another Way of “Product Service System”

Apple and Nike have joined together to servisize the running shoe –the ultimate product to service system shift.
The product is clearly wonderful, but it is the music service experience that makes the proposition winning),
it seamlessly connects the product –
in this instance a small pedometer that connects to your running shoe via your ipod –
to the service –
an online personal trainer that connects you to peer trainees (your ‘social network’ of course!). And it changes behaviors.

Already 30% of my office have brought the product and are signed up for a training schedule they’ve set for themselves, inviting in others to compete or compare with their challenge. I think we could do the same for our ‘footprint’.

http://www.treehugger.com/files/2006/07/livework_servic.php

This is another way to provide a Product Service System by two company joint.
This Shift Nike Shoe (as a product) to a Training (service), which meet customers’ need.
At to same time, saving their time to the Gym but getting almost the same benefit.

Nokia’s TakeBack Program

Nokia announced it’s ‘Take Back’ program in the month of January, 2009 – and the results are pleasantly surprising:

3 tonnes mobile waste collected in 45 days

60,000 items collected across 1,300 locations

As per Nokia, 100% of the materials in the phones can be recovered and used to make new products (or used to generate energy).

Apple & the Enviroment

Apple planned to completely eliminate the use of PVC and brominates flame-retardants in its products by the end of 2008. Currently nearly all Apple desktops and notebooks ship with PVC-free and DEHP-free internal cables and Apple is in the final stages of certifying PVC-free AC power cables that are also free of phthalates. Apple plans to eliminate all forms of chlorine and bromine, not just those in PVC and flame-retardants.

Also, Apple offer a free take-back service for all iPod & other brand’s cell phone.

Project Green

Here’s a project that running which is similar to my plan,
it called Project Green.